Order Processing

We understand the importance of receiving your order in a timely manner. Our dedicated team works diligently to process and dispatch your items as quickly as possible. Typically, it takes approximately 5 business days for us to ship your products from our warehouses located across India. However, in certain cases where the quantity ordered exceeds 5 pieces per product per style or if an item is currently under production, it may require additional time to process your order. In such instances, we will keep you informed through email notifications to ensure you are updated on the status of your order.

To estimate the overall delivery time for your Silk Stories By Ketki merchandise, please consider adding the shipping duration provided below to the standard 5-day order processing period.

SHIPPING POLICY

What is your Shipping Timeline? 

Our shipping timelines vary depending on what you have ordered.

All clothing products take 4 to 8 working days (shipping timelines vary from product to product and are mentioned under every product in the description section as well).

All International orders will also take 4-8 working days to be shipped but if an order has multiple products and timeline varies then the entire shipment will be shipped together.

Working Days are Monday – Friday so the shipping timeline does not include the weekend.

Once the order is dispatched from our unit, tracking details will be emailed to you on your registered email.

Where are my tracking details? 

As soon as the order is shipped from our warehouse, you will receive an email/sms with tracking details. Please do check your junk/spam emails too as sometimes the email gets labelled as such.

 Do you ship worldwide? 

Yes, we do ship worldwide.

What are your shipping charges? 

For Domestic Shipping 

We offer free shipping for orders above Rs.2000. For orders below Rs.2000, shipping charges will be Rs 40 for Pune , Rs 80 for rest of Maharashtra.. And Rs 120 for rest of India

For international shipping 

We ship internationally, shipping charges will be as actual.Customs and import duty, if any, will have to be borne by the customer at the time of delivery, if applicable.

Reach us –

SILK STORIES BY STREETSTYLE 

Flat no.4,Building No.3,
Arachana Nagar Soc
Erandawana,
Pune-38

 
Support : 9922436805